Outlook 2007 Email Setup

Before you start, you need to set up an email account within the control panel. Please see our instructions for this here.

From the top menu, click the Tools option followed by Account Settings.

You should then click the New button.

Tick the "Manually configure server settings or additional server types" box towards the bottom of the window, followed by Next.

A window will pop up requesting you to choose between different server types. Please select "Internet E-mail" and click Next.

Fill in your company name (or personal name) along with the email address you wish to use, then select POP3 as the account type.

Both the Incoming mail server and Outgoing mail server need to be set to mail.<your-domain> (for example, mail.domain-name-here.co.uk) OR the server name from the instructions we've sent you.

For the user name, enter the email account you've previously set up in the control panel. In our example, this is bob@domain-name-here.co.uk. This does not mean that only emails sent to bob@domain-name-here.co.uk can be received as you can set up a forwarder so that mail from other addresses can also be received into your email account (mailbox). The user name here is purely to access the mail waiting in that email account.

Enter the password you created for the mail account you've set up and tick the "Remember Password" tickbox.

Click More Settings.



If your outgoing mail server is the same as your incoming mail server, you must now click the More Settings button to open the "Internet E-mail settings" window. Select the Outgoing Server tab and make sure there is a tick in the box marked "My outgoing server (SMTP) requires authentication". If this is not done, you will not be able to send emails beyond our network.

Click the "Advanced" tab, click the box for "This server requires an encrypted connection (SSL)" and change the Outgoing server (SMTP) port number from 25 to 587.

Select "Auto" or "TLS" for the encrypted connection type.

The default settings for this program will leave mail on the server indefinitely and this WILL cause you problems in the future. Therefore we recommend that you remove the tick from "Leave a copy of messages on the server".

Click OK, Next, Finish and Close.

Note: Please bear in mind that it can take 24-48 hours for new domain name settings to filter through the Internet and nobody will be able to send emails to you until this has happened.