Before contacting us regarding a technical matter, please make sure that you have checked our support pages first. In particular, our frequently asked questions section may be helpful. Please also refer to the support section for instructions relating to setting up email and the control panel.
Planned Server Migration
We are currently in the process of moving accounts from our older 'falco' server to a new server. If you're using our server for email and have not already updated your settings, please check the incoming and outgoing server settings and make sure that they're set to mail server to mail.<your-site-name>. If the outgoing port is set to 25 or 225, please change that to 587. For more information on setting up email, click here
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We will do our very best to get back to you as soon as possible. However, if you don't receive a reply to your enquiry within 24 hours, it's possible that you've entered/used a non-working email address or our reply may have been flagged as spam or junk. Please check your spam/bulk email settings for any missing reply.
|Registered address: Vision Internet Limited, 23 Old St, Broadbottom, Hyde, Cheshire, SK14 6AS, United Kingdom.|
|for general company enquiries and abuse reports.|
Vision Internet Limited is a company registered in England and Wales with company number 04878785.
Our VAT Number is GB 825351538.