Changing your email password

The easiest way to change your email password is to use the webmail facility. We would first recommend that you log into your usual email software as this may automatically collect email using the original password.

1. Go to https://<YOUR-DOMAIN>/webmail     (for example, https://domain-name-here.co.uk/webmail). If your web site is not with us, you will need to use the server name instead of YOUR-DOMAIN
   This will take you to a secure page where you can log in using your email account name and old password.

   
   

    

2. Click on your email address towards the top-right of the screen. This will bring down a sub-menu where you should select "Password & Security".

   
   

    

3. On the Password & Security page, please enter the new password you wish to use or choose a password using the Password Generator option and then click the Save button. Once you have done this, please click LOGOUT towards the top-right of your browser."

   
   

    

4. Lastly, you need to update your password within any email software you're using.

   
   

    

If you have forgotten your password for logging into your email account, you will need to reset this by logging into the control panel for your account at https://<YOUR-DOMAIN>/cpanel This will take you to a secure page where you can log into the control panel. Once you've logged in, click "Email Accounts" in the Email section and scroll down towards the bottom of the page. You will see all the email accounts listed and an option to change the password towards the right of each account.