Quick Start Guide

Please note that this page is now obsolete and has been replaced by several pages in our support section.

Email Settings

We recommend using an email package such as Eudora with the Microsoft viewer disabled. It is much less prone to virus attack. However, the basic details are all pretty similar on most email packages.

For more information on email configuration, please see the following pages...

• setting up an email account within cPanel
• setting up Outlook Express to read email on your PC

Domain name propagation

If you have just ordered your domain name and hosting, you should be aware that before your web site is fully active, it has to propagate to all the ISP's. Your dial-up connection ISP has to know where to look for your name and it does so by updating its DNS settings from a central point.

Some ISP's only take 24 hours to know where your name is pointing to but others can take a few days. Please allow at least 2 days before contacting us with a question like:
"I type in my domain name and get an error message"
This simply means (during the first few days) that your dial-up ISP has not updated the DNS settings yet.

In order for you to allow you to access the site to upload files while your domain name propagates, we ask that you use the hostname that you will have been emailed rather than your domain name.

Uploading files

If you're using Microsoft Windows, it was once possible to use Internet Explorer to upload your files. However, from IE7 that's no longer possible. However, you can upload using Windows Explorer instead. For more information on uploading files, please see our page on FTP.