Outlook 2007 email settings

Outlook 2007 Email Setup

Before you start, you need to set up an email account within the control panel. Please see our instructions for this here.

From the top menu, click the Tools option followed by Account Settings.

You should then click the New button.

Tick the "Manually configure server settings or additional server types" box towards the bottom of the window, followed by Next.

A window will pop up requesting you to choose between different server types. Please select "Internet E-mail" and click Next.

Fill in your company name (or personal name) along with the email address you wish to use, then select POP3 as the account type.

Ideally, the incoming mail server should be set to mail.<YOUR-SITE-NAME> as per your setup instructions. Alternatively, if you're in the process of moving from a different provider to ourselves, you may wish to set this to our server's address such as haldir.visn.co.uk (for example). The correct address to use will be within your setup instructions.

The outgoing mail server (SMTP) address should ideally be set as per your ISP's instructions. The reason for this is that you are already authenticated on your ISP's network so email sent via your ISP should be faster.

If you don't know the SMTP address for your ISP or your ISP doesn't allow you to send email using your own domain name, please enter the same setting for outgoing mail (SMTP) as your incoming mail server.

For the user name, enter the email account you've set up earlier in the control panel. In our example, this is bob@domain-name-here.co.uk. This does not mean that only emails sent to bob@domain-name-here.co.uk can be received. As pointed out earlier, you can set up a forwarder so that mail from other addresses can also be received. The user name here is purely to access the mail waiting in that mailbox.

Enter the password you created for the mail account you've set up and tick the "Remember Password" tickbox.

If you've opted to use your ISP's server for sending emails, click Next followed by Finish.

If your outgoing mail server is the same as your incoming mail server, you must now click the More Settings button to open the "Internet E-mail settings" window. Select the Outgoing Server tab and make sure there is a tick in the box marked "My outgoing server (SMTP) requires authentication". If this is not done, you will not be able to send emails beyond our network.

Now click the Advanced tab and change the Outgoing server (SMTP) from 25 to 225 (or 587) to avoid your ISP blocking you from sending via ourselves. None of the tick boxes should be ticked.

Click OK, Next, Finish and Close.

Note: Please bear in mind that it can take 24-48 hours for new domain name settings to filter through the Internet and nobody will be able to send emails to you until this has happened.