Outlook Express settings

Outlook Express Setup

If you plan to use Microsoft Outlook Express to collect you email, hopefully this should help you get started. Before you start, highlight the email we have sent you and copy this into notepad as it may make it easier to follow the settings.

From the top menu, click the Tools option followed by Accounts.

You should now click the [Add] button followed by 'Mail'.

You should now enter the display name which is used to discribe yourself or your business when others receive your email.

In our example, we have chosen to use the business name of "The Domain Name Company". You could enter your own name here if you wanted to.

Now click [Next].

Now enter the email address you wish to use for sending email.

Please note that this is for sending email only and the default settings with all our accounts allow you to receive anything sent to your domain name. In our example, we've used info@insert-domain-name.co.uk. This would not stop this account being used to recieve emails addressed to sales@insert-domain-name or webmaster@insert-domain-name.

Now click [Next].

The incoming mail server should be set to the settings for the POP3 server you will have been given.

The outgoing (SMTP) address should be set as per your ISP's instructions. The reason for this is that you are already authenticated on your ISP's network and sending email via your ISP should be faster.

If you don't know the SMTP address for your ISP or your ISP doesn't allow you to send email using your own domain name, please enter the same setting for outgoing mail (SMTP) as your Incoming mail (POP3) server.

Please be aware that we take spam very seriously. We reserve the right to immediately close any account that is used for sending unsolicited commercial email.

Now click [Next].

For the account name, enter the username you have been given. The username may be a mixture of letters and numbers such as inse5246 or it may look similar to an email address. In our example, this is admin@insert-domain-name. This does not mean that only emails sent to admin@insert-domain-name will be received. As pointed out earlier, the default is that ALL emails for the domain will arrive. This is purely a login name only in order to access your email.

Enter the password you have been given. It's usually best to copy and paste this from the settings we have sent you. In the past, we have had many support calls from people having problems with their password, only to find that they have entered a '1' instead of a lower-case "L".

Now click [Next] followed by [Finish]. If your outgoing mail server is the same as your incoming mail server, you must now click the properties button for the email account you have just set up. Click the servers tab and make sure there is a tick in the box marked "My server requires authentication". If this is not done, you will not be able to send emails beyond our network.

Note: Always remember that it takes at least a day for new domain name settings to filter through the Internet and nobody will be able to send emails to you until this has happened.